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Streamline Your Studio
Communication

Modern SMS and automation tools built for fitness studios

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Onboarding

Get started in 5 business days or less

How does onboarding work?

After you authorize the subscription agreement, our team reaches out to gather a few details about your studio and provide step-by-step instructions on canceling ClubReady Connect.

From there, our team goes quiet for a few days while we:

  • Secure your dedicated phone number
  • Confirm your ClubReady integration is pulling data correctly
  • Load your foundational content and automations into your account

Once everything checks out, we notify you that onboarding is complete.

How long does onboarding take?

Onboarding takes 5 business days or less.

After that, your team can join live online trainings as often as they'd like.

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Training

Daily live sessions for unlimited learning

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What's included in "training"?

Every day, the Loyalsnap team hosts a live 1-hour online training session.

Your team can attend as many sessions as they want—there's no limit.

Can my team attend a training session?

Absolutely.

Because training runs daily, you don't need your entire team to join at once. People can attend on the days and times that work for them.

Features

Everything you need for powerful studio communication

Can we send mass text messages?

Yes. Loyalsnap's SMS Blasts allow you to send mass promotional or marketing texts to your customers.

Does Loyalsnap integrate with ClubReady?

Yes. Loyalsnap pulls data from ClubReady every minute, ensuring your team sees:

  • Visit history
  • Purchase history
  • Membership and package status
  • Client contact info
  • Upcoming bookings

Loyalsnap does not live inside ClubReady—you'll have it open in a separate browser tab.

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Can I schedule messages?

Yes. You can schedule:

  • 1:1 text messages
  • Promotional SMS Blasts

for any future date and time.

Do automated messages actually send on our behalf?

Yes. Automated texts and emails send based on client conditions—such as:

  • Time since their last visit
  • A new purchase
  • A missed class
  • A first-time visit
  • Dozens of other behavior-based triggers

Your team doesn't need to send these manually.

Pricing

Simple, transparent pricing for every message

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How much do text messages cost?

SMS segment (160 standard characters) $0.01 USD
UCS-2 encoded message (70 characters) $0.01 USD
MMS (multimedia message) $0.02 USD

Examples:

  • • 150 characters, no emoji → 1 segment
  • • 161 characters, no emoji → 2 segments
  • • 145 characters + 1 emoji → 2 segments (emoji triggers UCS-2)